PRIVACY POLICY
- 1. INTRODUCTION
ProKontrol, referred to as "the company," is committed to protecting the privacy and security of personal information of its employees, clients, suppliers, and partners in accordance with Law 25. This policy ensures the confidentiality, security, and appropriate use of this information.
-
- 2. PERSONAL INFORMATION COLLECTION
The company collects the following personal information:
- Name
- First Name
- Email Address
- Telephone Number
This information is obtained through forms on our website (contact and service request forms, quote requests, online applications, document downloads, etc.).
The data will be retained until the expiration of cookies or upon the visitor's request.
-
- 3. CONSENT
Consent for sharing personal data is requested during the first visit to the site through a cookie management banner, which confirms collection via cookies. Additionally, consent is sought in our forms and will be extended to all other tools collecting personal data (e.g., Chatbot).
-
- 4. USE OF PERSONAL INFORMATION
Data is used solely for the purposes for which it was collected, such as sending information, promotional offers, contacting clients, correspondence, and improving our services. We also use log files and cookies for service improvement, statistics, and digital advertising.
-
- 5. SHARING OF PERSONAL INFORMATION
We commit not to commercialize collected personal information. However, for digital advertising purposes, we may share this information with third parties like Google, Facebook, and LinkedIn. You can oppose this sharing by contacting us.
- 6. SECURITY
Strict security standards are maintained to protect personal information. Although we use advanced technologies, no mechanism offers maximum security, and some risk is inherent in using the Internet for transmitting personal information.
-
- 7. DATA PROTECTION OFFICER
In accordance with Law 25, the person responsible for personal information protection within the company is:
- Name: Marc-André Girard
- Title: Vice-president & General Manager
- Phone: 450-973-7765
- Email: privacy@prokontrol.com
The data protection officer ensures the security of personal information and responds to user requests about their data within a reasonable time frame.
-
- 8. DATA BREACH PROCEDURE
In case of a breach, ProKontrol will communicate according to a detailed procedure. Users will be informed quickly and transparently.
-
- 9. POLICY UPDATE
A banner will appear on the site in case of changes. Make sure to regularly consult this policy to stay informed of the latest updates.
-
- 10. INDIVIDUAL RIGHTS
You can oppose the use of your personal information, withdraw your consent, access your data, rectify it, or request its deletion. To exercise this right, please contact us.
-
- 11. CONCLUSION
This policy reaffirms our commitment to privacy and data security. For questions, comments, or concerns, contact us at the provided coordinates. The company reserves the right to update this policy in response to legislative and technological developments. We encourage you to regularly consult this policy to stay informed of the latest updates.
Effective Date: 01 / 01 / 2024
