Technical Inside Sales Representative

ProKontrol is the largest distributor of heating, ventilation, air conditioning and refrigeration controls (HVACR) for commercial buildings in Canada. We distribute all major brands of HVAC controls under one roof.

More than a Supplier… A Solution!
In addition to products and parts support, we also offer retrofit services, start-up services, telephone and on-site technical support, engineering design, panel assembly, technical drawings/wiring diagrams, and software programming.

For 40 years, ProKontrol has shown consistent growth with locations in Laval, Longueuil, Quebec, Toronto, Ottawa, and Halifax, in addition to our combustion facilities.

We are looking to fill the following position:

Technical Inside Sales Representative

Interested in a career with the ProKontrol team?
Please send your resume to: cv@Prokontrol.com

Download PDF version of this application.

Main Responsabilities

• Welcome clients in branch or over the phone in a professional manner
• Offer expert advice on components and HVAC control systems
• Assess customer needs and develop proposals accordingly
• Inform customers on new, existing, and complementary products
• Perform technical research to offer the best solution
• Responsible for opening and closing the branch
• Issue purchase orders, invoices, and order confirmations
• Ensure follow-ups on quotes
• Send requests for opening new accounts
• Extract reports and follow up on delayed orders
• Work with the External Sales Representatives Team on special projects
• Assist with order preparation and delivery when required
• Stay up to date with new products and technologies
• Attend supplier training sessions, industry meetings, seminars, and trade shows

Requirements 

• Studies in the HVAC/R sector or a related field
• Good knowledge of electricity
• Minimum of 3 years of customer service experience
• Distribution experience – an asset
• Bilingual (English/French) – an asset
• Good knowledge of office software (Outlook, Excel, etc.)

Competencies

• Customer service
• Learning capacity
• Initiative
• Planning and organizing skills
• Critical judgment
• Strong team player

We Offer

• Competitive salary
• Full benefits plan including Teledoctors
• Parking, kitchen, and complimentary hot beverages
• Opportunity to grow within the company
• Personalized training
• BBQs and other festivities
• Technical challenges and numerous products to explore